Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a listing? This page explains how to reach our team and what you can expect once you do.
How to Reach the Team
Email is the best way to get in touch. We read every message that comes in and aim to respond within two working days. Send your message to [email protected].
A quick summary of what your message is about helps us route it to the right person faster — whether that is a factual correction, a general question about how we rank sites, or something else entirely.
What We Can Help With
- Questions about our rankings or methodology — If you want to know why a particular site sits where it does, or how we weigh factors like payout speed, coin support or licensing, ask and we'll explain our reasoning.
- Corrections and updates — Crypto casino terms, bonuses, and licensing details change often. If you notice something on the site that looks outdated or inaccurate, we want to know so we can check and correct it.
- General enquiries — Questions about no KYC play, wallet setup, network fees, or anything else covered on the site are welcome.
- Content suggestions — If there's a crypto casino topic, coin, or region we haven't covered yet, let us know.
- Partnership or editorial enquiries — If you represent a casino, platform or media outlet and want to discuss a working relationship, please introduce yourself and explain what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward appropriate resources, and you can also contact the National Problem Gambling Helpline directly on 1-800-GAMBLER.
What Happens After You Send a Message
Every message is read by a real member of our editorial team, not an automated system. Our target is to reply within two working days, though it can take a little longer during busier periods. If your enquiry needs input from more than one person on the team, we'll let you know that a fuller answer is coming.
A Note on Accuracy and Independence
Licensing status, bonus terms, and payout conditions at crypto casinos change more often than most other online industries, and offshore operators don't always publicize updates promptly. We rely partly on reader reports to keep our coverage current, so if you've noticed a discrepancy between what we've published and what a site actually offers, telling us helps every reader who comes after you.
Our rankings are not influenced by which operators we may have a commercial relationship with — commission from a listed site never buys it a better position. If you have questions about how that works, our contact channel is the place to ask.
Before You Write In About a Specific Site
If your question relates to an account issue, a withdrawal delay, or a dispute with a specific casino, we're not able to intervene directly on your behalf since we don't operate any of the sites we review. It's still worth telling us, though — patterns of reader complaints about a site's payout speed or verification demands directly inform how we score it. For general reading on how offshore, no KYC-style casinos are licensed and what that means for US players, our page on trusted non-GamStop casinos covers related licensing and eligibility questions that may be useful background.
Eligibility and Responsible Play Reminder
Online gambling, including at crypto casinos, is intended for adults only — 18 or 21 and over depending on the site and your state's rules. Offshore crypto casinos are typically licensed outside the US, in jurisdictions such as Curaçao or Anjouan, and operate in a legal grey area for US players; they are not regulated by any US gambling authority, and it's on each reader to check their own state's laws before playing. These sites also may not offer the same self-exclusion tools or player protections as state-regulated operators. If gambling is causing you or someone close to you a problem, contact the National Problem Gambling Helpline at 1-800-GAMBLER for confidential support.
Thank you for taking the time to read our site and for reaching out. Honest, current information depends on people telling us when something needs a second look, and we appreciate every message we receive.